Help

Frequently Asked Questions

Buy Brazil is a digital B2B platform that connects international buyers with Brazilian suppliers from a wide range of industries. 

The platform is managed by ApexBrasil - Brazilian Trade and Investment Promotion Agency - a government agency that promotes Brazilian products and services abroad.

Yes. The platform is completely free for international buyers.

Yes, you can browse products and suppliers without registration.

To request quotes using the “Find a Brazilian Supplier” service, registration is required. You must provide your company details and specific quotation needs.

Please note that ApexBrasil follows a strict data protection policy

By proceeding, you acknowledge and accept the data protection and privacy policies in accordance with Brazilian regulations.

Learn more.: https://apexbrasil.com.br/br/en/Transparency/lgpd.html

Your data is protected in accordance with the Brazilian Law.

ApexBrasil follows a strict data protection policy.

Learn more.: https://apexbrasil.com.br/br/en/Transparency/lgpd.html

 

Your information will be used only for purposes related to your participation in Buy Brazil and ApexBrasil events and activities.

Use the search bar to quickly find the products by:

  • Product name. Example.: “honey”, “meat”, and others
  • SH code. Example.: “0123456”
  • Commercial name. Example.: “little honey brazil”

Yes. Use the “All Categories” menu to filter by industry or product category. 

You can submit a product request using the “Find a Brazilian Supplier” service for personalized assistance. This service is available at the website footer.

If you still can’t find a supplier send an e-mail to apexbrasil@apexbrasil.com.br with your demand.

Our search tool is continuously being improved to better serve you. 

Each company profile includes contact details for theirs Export or International Business team. You may reach out to directly through the information available on their profile.

Yes, but always check the languages spoken by each supplier on their profile page. 

No. Currently Buy Brazil does not offer an internal messaging system. Please use the contact information provided on the supplier's profile.

Please, inform our support team at apexbrasil@apexbrasil.com.br

Include the supplier’s profile link and the dates of your contact attempt.

Note: ApexBrasil does not follow up with suppliers directly but uses this information to monitor engagement. 

Yes. Use the “Find a Brazilian Supplier” service at Buy Brazil’s homepage and describe your needs. ApexBrasil will share your request with potential suppliers selected by you.

No. Buy Brazil facilitates initial contact and quotation. Negotiation and transactions are done directly between buyer and supplier. ApexBrasil does not interfere or intermediate any negotiation. 

Any issues or disputes must be resolved directly with the supplier.

ApexBrasil does not mediate transactions and is not responsible for the outcome of negotiations.

However, we do welcome feedback to improve our platform quality. You may inform our support team at apexbrasil@apexbrasil.com.br of any concerns to help us improve the platform's integrity.

You can e-mail apexbrasil@apexbrasil.com.br with all relevant details.

Although ApexBrasil does not mediate transactions and is not responsible for the outcome of negotiations all the reports are taken seriously and help us to monitor supplier compliance.

Please send an email to apexbrasil@apexbrasil.com.br  with the subject line “Buy Brazil Support”.

Yes. Support is available in English, Spanish and Portuguese.

Monday to Friday, from 10:00 AM to 16:00 PM (Brasília time, GMT-3).